Online CHHA Training

Policies

What happens if the online class is cancelled or delayed?

Online classes will run regardless of class size so they should not be cancelled or delayed. If they are cancelled by the agency, you can either recieve a refund or take the next available class. Skills sessions may be rescheduled by the instructors.

How do I complete the online program?

On the first day of the course, you will recieve an email with your login information along with an orientation/instructions on how to log in, complete the work, and how to apply for your state certification. It's very important that you have a working computer with speakers/headphones, know how to operate the internet, and how to email. Communication is primarily done by email.  

What if I need to make up a in office class due to an emergency?

If you have to miss a class that can't be avoided especially due to illness, there will be make up fees. For half a day, it will cost an additional $50.00 and must be scheduled with one of the instructors. If you have to make a full day, it will cost an additional $100.00 and will have to be scheduled with one of the instructors or during the next available course. If you miss anything more than 1 day, you will not be able to graduate the course.          

What if I can't make the whole class I signed up for and need to cancel?

Cancellation with full refund will be provided if requested 8 days or more prior to start of class. Cancellation fee of full tuition will be charged if cancelled less than 8 days before class starts. This means you will not get a refund if you cancel less than 8 days before class starts. You may request a transfer to an alternate class one time. To request a transfer of classes, please come into the office and fill out the proper forms.

What are the rules while attending orientation or skills sessions?

 

I want to register! What do I need to do?

We are excited you are ready to register for a course. In order to do so you must come to the office with your registration fee and photo ID. You will fill out the registration form and review the policies while here. You can come to the office between the hours of 8:30AM and 4:00PM Monday to Friday. We are not open on the weekends or on major holidays. 

505 S. Lenola Rd, Suite 111
Moorestown, NJ 08057
856-780-4003
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